FAQ - Frequently Asked Questions
For Appelblom Jewelry rings, we offer free sizing up to 2 sizes, and please note that not all pieces can be sized due to the style.
For most other items, we can adjust to fit your sizing preferences.
Sizing adjustments can be made even after purchasing the item.
Please come visit us in San Mateo with your jewelry, or contact us via email at [email protected] or phone (650)685-8000 to discuss any other sizing questions.
Custom and Personalized Orders
Products that are handmade can be personalized. Most items have choice of Rose Gold, Yellow Gold, White Gold, Platinum or even Silver. Also 10k, 14k and 18k gold are available for most of items. Your own design is always welcome.
Return & Refund
At Appelblom Jewelry Co., we offer a 14 day money back guarantee so that you can make sure your purchase is just right.
If for any reason you are not completely satisfied with your purchase, simply return it within 14 days for an exchange or full refund.
We take pride that our jewelry is produced with the highest standards of quality and excellence!
Please note that returned items must be in their original, unworn condition and accompanied by all original documentation.
Due to their personalized nature, the following orders are nonreturnable: items that have been modified, engraved, or resized; items that have previously been exchanged; and custom designed jewelry.
We offer free appraisals for Appelblom Jewelry items over $5000.
FLEXIBLE LAYAWAY PLANS! We require a 20% non-refundable deposit, and then the balance to be paid over the customer's desired terms. Contact us for details.
Production Time & Rush Order
Items that are the 'made to order' require an additional 2 weeks to be ready for shipping.
If you need to receive your order by a specific date, please contact us beforehand to ensure that it can arrive on time. In some circumstances, we are able to rush an order to make sure it arrives on time.